IN TOUCH® Software v1.3.3
User's Guides
IN TOUCH v1.3.2 Quick Reference Guide
IN TOUCH v1.3.2 User's Guide
IN TOUCH v1.3.3. Addendum to User's Guide
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FAQs
In order to help you with your software as quickly as possible, we've posted frequently asked questions below. Please read through these first and if you don't find the answer you need call LifeScan technical support.
My OneTouch® Meter has a small hole on the side that says "Data." What is it for?
What is IN TOUCH Diabetes Management Software?
What does the IN TOUCH Software program do?
What are the minimum computer requirements?
What meters work with IN TOUCH Software?
What reports are available?
What other functions are available to individual users with the IN TOUCH Software program?
Can more than one user's readings be recognized by the IN TOUCH Software program?
Do medical professionals use IN TOUCH Software?
Can I e-mail IN TOUCH Software results to my doctor?
Can I fax IN TOUCH Software results to my doctor?
What kind of support is available for the IN TOUCH Software program?
How is the information transferred to the computer?
I use more than one meter. Can I download multiple meters and merge the data into one report?
What version of Windows do I need to run IN TOUCH Software?
Is IN TOUCH Software compatible with a Macintosh Computer?
Is IN TOUCH Software compatible with a USB Cable?
My OneTouch Meter has a small hole on the side that says "Data." What is it for?
This opening is a data port that lets you transfer the information stored in the meter memory to a computer for review and printing. The The InDuo® System, OneTouch® Ultra® Meter, OneTouch® FastTake®/ PocketScan®/EuroFlash® Meter (with FastTake Adapter), OneTouch® SureStep®/GlucoTouch Meter (with data port), OneTouch® Profile® Meter, OneTouch® Basic® Meter (with data port), and OneTouch® II Meter operate with IN TOUCH Software and several other types of data management systems. To communicate with these systems, you will need an RS-232 OneTouch™ Interface Cable. For information regarding data management options, call the LifeScan Data Management Technical Support Line, weekdays, 8:00 am-5:00pm PST, 800-382-7226, or send your e-mail request to: CustomerService@LifeScan.com.
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What is IN TOUCH Diabetes Management Software?
IN TOUCH Diabetes Management Software is an easy-to-use program that allows you to transfer your blood glucose readings directly from your meter to your computer. Then, using any of the ten different pre-formatted charts and graphs, you can analyze your blood glucose data in detail. The information you get will help you and your healthcare team more easily and quickly spot trends, evaluate your progress, and modify your treatment plan accordingly.
Designed for use with the InDuo System, OneTouch Ultra Meter, OneTouch FastTake/ PocketScan /EuroFlash Meter (with FastTake Adapter), OneTouch SureStep/GlucoTouch Meter (with data port), OneTouch Profile Meter, OneTouch Basic Meter (with data port), and OneTouch II Meter, the IN TOUCH Diabetes Management Software is a fast, easy way for you to monitor your glucose and take control of your diabetes.
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What does the IN TOUCH Software program do?
The Data Management program retrieves, processes, displays, formats, prints and maintains blood glucose and related data that is stored in the memory of the InDuo System, OneTouch Ultra Meter, OneTouch FastTake/ PocketScan /EuroFlash Meter (with FastTake Adapter), OneTouch SureStep/GlucoTouch Meter (with data port), OneTouch Profile Meter, OneTouch Basic Meter (with data port), and OneTouch II Meter. Data Management features include:
- Direct transfer of blood glucose readings and related information stored in the meter.
- A choice of 10 standard report formats to plot or list blood glucose readings and other data, which gives you the flexibility to review data in the most meaningful way.
- Calculating blood glucose averages, standard deviations, readings within, above and below the target range.
- Custom report settings (for example, date ranges, target blood glucose range, time slots) to fit individual requirements.
- Displaying, entering, and editing insulin type and dosage, daily events, exercise duration, carbohydrate count, and other important information.
- Printed reports that provide long-term records of blood glucose test results, for easy and fast review and analysis.
- Saving data in other applications for storage and later retrieval.
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What are the minimum computer requirements?
- IBM®-compatible computer with 486 processor (or greater highly recommended)
- 8 MB RAM
- 15 MB Free hard disk space
- 3.5 inch, high-density floppy disk drive
- Mouse or trackball
- Microsoft® Windows 95, Windows 98, Windows NT or Windows 2000
- Available RS-232 serial port
- 640x480 resolution (or better) VGA monitor (color recommended)
Note: IN TOUCH Software version 1.3.3 has not been tested and validated on the Windows XP, ME and 3.1 platforms.
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What meters work with IN TOUCH Software?
InDuo System (IN TOUCH version 1.3.3 or higher)
OneTouch Ultra Meter (IN TOUCH version 1.3.2 or higher)
OneTouch FastTake Meter (with FastTake Adapter) (IN TOUCH version 1.3.1 or higher)
OneTouch SureStep Meter (with data port) (IN TOUCH version 1.3.1 or higher)
OneTouch Profile Meter (IN TOUCH version 1.0.0 or higher)
OneTouch Basic Meter (with data port) (IN TOUCH version 1.3.1 or higher)
OneTouch II Meter (IN TOUCH version 1.0.0 or higher)
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What reports are available?
IN TOUCH offers 10 report formats:
- Average Reading Summary: Plots average of blood glucose readings by day of the week and by mealtimes. So you can spot patterns and make adjustments to stay within ranges.
- Data Lists: Lists test records in reverse chronological order (most recent first) with date, time, result, test type and event. With this complete overview, you can review data in a clear, simple manner.
- Data Statistics: Lists averages, standard deviations, percentages of tests above, below, and within target range, the number of hypoglycemic occurrences, and event averages by pre- and post-mealtimes to help track progress.
- Glucose and Insulin Graph: Graph historical glucose readings in one graph, records historical insulin types and dosages in another. Provides the option to turn an average line on or off. Helps you monitor the effects of insulin doses on blood glucose readings.
- Histogram: Gives you a history of your blood glucose readings through a bar graph. You can see at a glance how many times your readings fall within a certain range.
- Line Graph: Plots individual blood glucose readings by date. Provides the option to turn an average line on or off. You can see when you tested above, within, and below your target range by simply scanning the line.
- Logbook: List daily test results in a familiar Logbook format. Records historical blood glucose results and insulin doses by mealtimes. Helps you review and spot trends.
- Readings Within Target: Displays in a pie chart the percentage of blood glucose readings that fall within, above, and below a target range for pre- and post-meal times. All nine charts can be used to help show overall control.
- Standard Day: Plots all blood glucose readings on a 24-hour graph. Provides the option to view the average glucose value for each time slot (indicated by a red triangle). Helps you spot trends related to the time of day.
- 14-Day Summary: Lists and plots the last 14 days of test results in a Logbook format, bar chart, and a line graph. Provides the option to turn an average line on or off. Offers a variety of ways to quickly review the last two weeks of blood glucose monitoring.
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What other functions are available to individual users with the IN TOUCH Software?
- You can control meter functions from the software such as clearing the meter's memory, changing the meter settings, and synchronizing the computer time and the meter time.
- You can archive, export and import compatible data.
- You can customize your schedule, create an insulin regimen, record events like exercise, and add comments for each reading.
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Can more than one user's readings be recognized by the IN TOUCH Software?
Yes:
- The individual mode supports one user's readings and a guest's readings as a temporary record.
- The multi-patient mode supports multiple users as long as there is available disk space.
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Do medical professionals use IN TOUCH Software?
Yes. Many members of the medical profession have found the IN TOUCH Software extremely useful for obtaining a graphical picture of their patient's care plan. In the multi-patient mode, the medical professional can record a patient's individual history and add relevant information in a comment field.
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Can I e-mail IN TOUCH Software results to my doctor?
Yes, you can. The instructions provide the technical information necessary to e-mail your IN TOUCH Software results to your health care professional. To view this file, you must have Adobe® Acrobat® Reader™ 4.0 or higher, available free from Adobe Systems.
How to E-mail IN TOUCH Software results
(AW 057-405-01A Posted: March 7, 2001)
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Can I fax IN TOUCH Software results to my doctor?
Yes, you can. The instructions provide the technical information necessary to fax your IN TOUCH Software results to your health care professional. To view this file, you must have Adobe® Acrobat® Reader™ 4.0 or higher, available free from Adobe Systems.
How to Fax Reports Directly from IN TOUCH Software
(AW 057-406-01A Posted: March 7, 2001)
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What kind of support is available for IN TOUCH Software?
In the U.S., the LifeScan Data Management Technical Support Line is prepared to assist you with IN TOUCH Software issues. A special IN TOUCH Software toll-free support number, 800 382-7226, is available from 5:00 AM to 6:00 PM Pacific Time, Monday through Friday. Or send your request (name, e-mail address, computer type, specific problem) to CustomerService@LifeScan.com. For support of non-English language versions, please contact your local country office.
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How is the information transferred to the computer?
A special RS-232 Cable (called a OneTouch Interface Cable) is used. It has a 25 pin serial port connector that goes to a serial port on the computer, and a stereo plug that connects to the meter. A 9-25 pin adapter is also available for use with 9 pin serial ports.
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I use more than one meter. Can I download multiple meters and merge the data into one report?
As long as all of the meters in question are LifeScan meters, you can merge as many meters and meter types into a single database as you choose, or you can keep the results separate by setting up IN TOUCH for multi-patient use.
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What version of Windows do I need to run IN TOUCH Software?
IN TOUCH Software version 1.3.3 has been tested and validated to run on Windows 95, Windows 98, Windows NT and Windows 2000. IN TOUCH Software version 1.3.3 has not been tested and validated on the Windows XP, ME and 3.1 platforms.
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Is IN TOUCH Software compatible with a Macintosh Computer?
No. IN TOUCH Software is designed to work with an IBM®-compatible computer with 486 processor (or greater).
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Is IN TOUCH Software compatible with a USB Cable?
No. IN TOUCH Software is designed to work with an RS-232 serial port.
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