Our Policies

LifeScan Code of Conduct

LifeScan Code of Conduct (PDF Document)

Lancet Disposal

Minnesota recently enacted a law related to safe sharps management, including the management of lancets.

This law requires that lancet manufacturers, such as LifeScan, post on their Web sites a plan that describes how the manufacturer supports the safe collection and proper disposal of sharps, including lancets.

LifeScan supports educating patients on the proper disposal of sharps to ensure the safety of our patients and the public at large. We do so by including information related to the proper disposal of lancets in our owner’s manuals, on our corporate Web site, and in the lancing section of our consumer Web site, OneTouch.com. Presently, LifeScan does not have any initiatives related to the collection of sharps, but if appropriate opportunities to support such activities present themselves, we will consider working with retailers, governments and other groups with an interest in protecting public health and safety to advance practices in this area.

For more information on safe sharps management, please review the owner's manual for your OneTouch® Lancing Products or visit: https://www.onetouch.com/products/accessories/onetouch-delica-plus-lancing-device.

Distribution Policy

The LifeScan Direct Distribution Policy (DPDP) is a comprehensive document which helps to govern the business practices between LifeScan and its direct business partners. The policy covers the following areas:

  • Order Management
  • Counterfeit Goods and Diversion Provisions
  • Payment and Price Terms
  • Inventory Management
  • Financial Management
  • Return Goods policy
  • Chargeback guidelines

Please contact your LifeScan representative if you have specific questions.

Download LifeScan Direct Purchase and Distribution Policy (DPDP)
(Date Posted: October, 2019 File Size: 251KB)

Download LifeScan Return Goods Policy
(Date Posted: October, 2019 File Size: 203KB)

Download LifeScan OS&D Policy
(Date Posted: October, 2019 File Size: 135KB)

Medicare Assistance

At LifeScan we build partnerships with our suppliers based on a shared vision of success. It is only by helping you achieve your goals that we achieve ours. The Medicare landscape is changing and as a valued partner, we offer you information on recent Medicare changes and our OneTouch® brand program.

OneTouch® brand Medicare & Medicaid Assignment Program

General Medicare Information and News

Download a CMS document*
Links to Other Web Sites: Selecting any of the listed links will take you to a Web site to which this Privacy Policy does not apply. We encourage you to read the Privacy Policy of every Web site you visit.

OneTouch® brand Medicare & Medicaid Assignment Program

Are you a pharmacy that accepts Medicare and/or Medicaid assignment and is interested in rebates on OneTouch® products dispensed to Medicare and/or Medicaid patients with diabetes? If so, visit OneTouchMAP.com to find out more about the OneTouch® brand Medicare & Medicaid Assignment Program.

General Medicare Information and News

DMEPOS Enrollment

Competitive Bidding Program

  • The Competitive Bidding Program replaces the outdated prices Medicare has been paying with lower, more accurate prices. Under this program, suppliers submit bids to provide certain medical equipment and supplies at a lower price than what Medicare now pays for these items. Medicare uses these bids to set the amount it pays for those equipment and supplies under the Competitive Bidding Program. Qualified, accredited suppliers with winning bids are chosen as Medicare contract suppliers. (April 2016) Retrieved from: https://www.medicare.gov/what-medicare-covers/part-b/competitive-bidding-program.html

DMEPOS Competitive Bidding

National Provider Identifier Standard (NPI)

LifeScan UK Tax Policy

LifeScan UK Tax Policy (PDF Document)

* Must have Adobe® Reader to view PDF files.